Barbara Giammona Presents "Seven Things a Technical Communicator Should Never Say"

From June 18, 2019 6:00 pm until June 18, 2019 8:30 pm
Posted by Administrator
Categories: Chapter Meeting
Hits: 1991

Registration closes at 11pm on Saturday, 6/15. 

About the Presentation

I have managed and mentored Technical Communicators for close to four decades. It’s a profession many of us fall into “by accident,” and some of us, knowing our skills and temperaments, choose “on purpose.” Regardless of how you got here, we all face similar challenges: low funding; being undervalued; subject to being offshored; etc.

Because of these challenges of our profession, we can become victims, feel helpless, be afraid of change, get “stuck” in our careers because we don’t grow our professional and technical skills, and turn into the dreaded Whiners, the negative folks, the complainers.

With that in mind, I’d like to remind you of the seven things you should never say in the workplace, and what to say instead. 

After this session, you will:

  • Be inspired to go home and proudly wave the “Team Technical Communicator” flag in your organization because you will be freshly reminded of the value of what you contribute each day.
  • Be reinvigorated because not only will you hear what NOT to say, you will also hear what TO say to help advance your career and raise your professional status.
  • Be exhausted from laughing at yourself, your colleagues, and the realities of our day-to-day professional lives.

About Barbara Giammona

Barbara Giammona has been a technical communicator for nearly 37 years and a manager for more than 30. She is currently a Sr. Manager of Technical Publications at Schneider Electric Process Automation. Prior to that, she was the manager of IT communications for McKesson Corporation in San Francisco. She spent 10 years leading documentation efforts on Wall Street, including seven years as a vice president at Morgan Stanley in New York City.

Barbara is a previous recipient of the STC’s Frank R. Smith Award for Distinguished Technical Communication. Her research was republished in a compilation entitled Qualitative Research in Technical Communication. She is a frequent presenter on management topics at local and international STC events.

Barbara holds a BA degree in English from the University of California, Irvine, and a MS in the Management of Technology from New York University’s Tandon School of Engineering. Barbara is an STC Fellow and a member of the Orange County chapter. LinkedIn:


OCSTC meetings follow the schedule below. We encourage all attendees to arrive by 6pm to do some informal networking (regardless of whether or not your ticket includes dinner). Bring business cards and a smile! 

  • 6pm to 6:45pm: Informal networking
  • 6:45pm to 7pm: OCSTC Administrative Council announcements
  • 7pm to 7:15pm: Break
  • 7:15pm-8:30pm: Presentation, Q&As, Wrap-Up


Ticket Type  Description Price
 Member  STC member; dinner and coffee service included  $27
 Nonmember  Not a member of STC; dinner and coffee service included  $31
 Student  Current student; dinner and coffee service included  $20
 Member ONLY, Speaker Only STC member; coffee service included  $12
 Nonmember, Speaker Only Not a member of STC; coffee service included  $15

Location and Parking


7 Hutton Centre Dr.
Santa Ana, California 92707-5794

There is another DoubleTree hotel nearby, so it’s easy to accidentally go to the wrong location if you do a search for “DoubleTree” on your phone, instead of searching for the exact address!

The DoubleTree Club offers complimentary valet parking. If you prefer to self-park, tell the valet that you’re at the hotel for an OCSTC meeting, and ask if you can park yourself.