Shutterstock technical communication illustration

Technical Communication is a process that involves the effective delivery of complex information clearly and coherently that is understandable to users. Due to being a user-centered process, it is essential to consider your goals and the needs of your audience as the information is delivered. 

Two aspects add value to technical communicators. First, they make the information more usable and accessible to those who need it. As a result, technical communicators advance the goals of the companies and organizations that employ them.  


Key Elements of Technical Communication include

  • Clarity and Conciseness: The ability to make complex information understandable for the users is essential for all technical writers. 
  • Audience Analysis: It is important to understand your audience's expectations and knowledge level when writing.  
  • Purpose: What is the purpose of your work? Is it to Inform? Instruct? Persuade?   
  • Document Design: Technical communication involves thoughtful document design to make the information accessible.  
  • Medium Selection: Websites, written documents, and videos are among the various forms technical communication can take.  
  • Revision and Editing: Technical documents often go through several revisions and edits to improve clarity for the audience. 


Types of services Technical Communicator provide

  • Technical procedures and illustrations that clarify steps and identify parts of a product.  
  • Training and instructional materials that teach users new skills make them more employable and productive in their organizations. 
  • Medical instructions that are informative and comprehensive which help care providers manage treatment, improve health, and reduce the costs and risks for their patients. 
  • Create well-designed, user-focused websites that make information more accessible to find while increasing user traffic. 
  • Conduct usability studies to uncover problems in products to ensure user-friendliness. 


Different Industries that employ technical communication include: 

  • Aerospace 
  • Automative 
  • Consumer Electronics  
  • Defense  
  • Education 
  • Healthcare 
  • Information Technology (IT) 
  • Manufacturing 
  • Science  
  • Software  


Different jobs in the field of technical communication include: 

  • Business analysts 
  • Content strategists 
  • Digital product designer  
  • Globalization and localization specialists 
  • Grant and proposal writer  
  • Indexers
  • Information architects
  • Instructional designers
  • Technical communication teachers and researchers
  • Technical illustrators
  • Technical writers and editors
  • Trainers and eLearning developers
  • Usability and human factors professionals
  • User experience (UX) professionals
  • Web designers and developers