2001 STC Region 8 Conference Proceedings
You can also view the list in alphabetical order by the title of the presentation.
Keynote Speaker, Richard Lederer (the following are reprinted by permission of the author).
- Richard Lederer's booklist (PDF 4K)
- Fifty Rules for Writing Good (PDF 8K)
- Good Grammar and Good Taste (PDF 9K)
- The Ultimate Spelling Quiz (PDF 15K)
Ames, Andrea.
- Politics of Usability (PDF)
- Usability on a Shoestring (PDF)
- Users First! (PDF)
- Complete presentation materials (ZIP format)
Ball, Guy.
- Designing Your Website for the Blind (PPT)
- Developing a Digital Video Team: Guerrilla Filmmaking in the Corporate Jungle (PPT)
Bergen, Karen. How to Stop Writing Documentation and Start Working for Your Users (PDF).
Bloom, Mark. Zen and the Art of Online Help.
- Part I (PPT)
- Part II (PPT)
- Complete presentation materials (ZIP format)
Cragg, Kyla. Error Message Improvement: How Writers are Making a Difference in Product Quality and Customer Satisfaction (PPT).
DeGraw, Yvonne. Contracting Survival Tactics (PDF).
Eldridge, Jacqueline C.
- By the Book: How to Develop a Company Style Manual (PPT)
- Peer Review as Part of Quality Control and Risk Management (PPT)
Flores, Maria. Documenting ERPs for Non-Technical Users of the Software (PDF). (Also in PPT format)
Gelein, Lance. Contracting Survival Tactics (PDF).
Hanig, Walter. What, Me Manage? (PDF).
Iverson, Jeff. Developing a Digital Video Team: Guerrilla Filmmaking in the Corporate Jungle (PPT).
Molisani, Jack. Top 10 Mistakes Technical Writers Make When Looking for Work (HTML).
Mountford, Gwaltney. Contracting Survival Tactics (PDF).
Natchez, Meryl.
- Managing Knowledge Management (PDF)
- Structure Behind the Pizzazz: Usability for Online Content (PDF)
O'Massey, Kathy. Developing a Digital Video Team: Guerrilla Filmmaking in the Corporate Jungle (PPT)
Pierce, Kathleen. User Interface Design: A Primer for Tech Writers.
Randolph, Jeff. Introduction to Active Server Pages (PDF). (Also in PPT format).
Sen, Debjani. Implementing Single Sourcing for Online Help (PPT).
Schwirzke, Martin. Error Message Improvement: How Writers are Making a Difference in Product Quality and Customer Satisfaction (PPT).
Sinasohn, Paul. Making Feedback Meaningful (PDF).
Stacy, Mary Ann. How to Say More With Less: 7 Steps to Minimalist Writing.