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2001 STC Region 8 Conference Proceedings

You can also view the list in alphabetical order by the speaker's name. 

Keynote Speaker, Richard Lederer (the following are reprinted by permission of the author).

By the Book: How to Develop a Company Style Manual (PPT), by Jacqueline Eldridge.

Contracting Survival Tactics (PDF), by Gwaltney Mountford, Yvonne DeGraw, and Lance Gelein.

Designing Your Website for the Blind (PPT), by Guy Ball and Kynn Bartlett.

Developing a Digital Video Team: Guerrilla Filmmaking in the Corporate Jungle (PPT), by Guy Ball, Kathy O'Massey, and Jeff Iverson.

Documenting ERPs for Non-Technical Users of the Software (PDF), by Maria Flores (Also in PPT format).

Error Message Improvement: How Writers are Making a Difference in Product Quality and Customer Satisfaction (PPT), by Kyla Cragg.

How to Say More With Less: 7 Steps to Minimalist Writing, by Mary Ann Stacy.

How to Stop Writing Documentation and Start Working for Your Users (PDF), by Karen Bergen.

Implementing Single Sourcing for Online Help (PPT), by Debjani Sen.

Introduction to Active Server Pages (PDF), by Jeff Randolph (Also in PPT format).

Making Feedback Meaningful (PDF), by Paul Sinasohn.

Managing Knowledge Management (PDF), by Meryl Natchez.

Peer Review as Part of Quality Control and Risk Management (PPT), by Jacqueline Eldridge.

Politics of Usability (PDF), by Andrea Ames.

Structure Behind the Pizzazz: Usability for Online Content (PDF), by Meryl Natchez.

Top 10 Mistakes Technical Writers Make When Looking for Work (HTML),  by Jack Molisani.

Usability on a Shoestring (PDF), by Andrea Ames.

User Interface Design: A Primer for Tech Writers, by Kathleen Pierce.

Users First! (PDF), by Andrea Ames.

What, Me Manage? (PDF), by Walter Hanig.

Zen and the Art of Online Help, by Mark Bloom.