Building the Treasure House
Workshop Format
Why are we here?
What is a Knowledge Base?
PPT Slide
So, why build a Knowledge Base?
Why Build a Knowledge Base?
At the ACME Robot Company...
POLITICS!
Key Components
Web Server and HTML
A Web Server and HTML...
A Search Engine...
Stretch Break
Content, especially Support Information...
Exercise
A Structured Table of Contents...
Do you need Security?
Imagine This...
What’s Next?
Usability Testing...
Work Plan
And the Future...?
Congratulations
Email: jack@guidancecom.com
Home Page: www.guidancecom.com
Other information: For resources, see www.guidancecom.com/kbase
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