45th Annual Conference
Anaheim, CA
May 17 to 20, 1998

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Online Coordinators:
Diane Flewelling
Chris Seraidaris

Online Committee:
Dan Dwyer
Diane Flewelling
Vince Francis
Chris Seraidaris

45th Annual Conference

Session Materials

This page lists the sessions in alphabetical order by the speaker's last name. We are not publishing the Proceedings. If you want more information on the Proceedings of the 45th Annual Conference, you must contact STC.

You can also view the list in alphabetical order by the title of the presentation. To quickly find the speaker name you are looking for, click on the appropriate alphabetical grouping.

Ace, Mark J. Herding Cats: Risks and Challenges of Assembling Teams of Writers (MG 7M)

Adams, Colleen S. Cross Country Managing: When Your Employees Are 5,000 Miles Apart (MG 8B) (Externally -linked page withdrawn by author)

Alexander, Bruce. From Purchase to Productivity: Bridging the Documentation Gap (WE 9E)

Arkelian, Caroline P.

• Developmental Edits--A Quick Reference (WE 2S)
• Editors--Who Needs Them? (MG 10J)

Babilon, Maria Guiao. Designing a User-Centered Process Model (TR 6T)

Barber, Susan. Team Meets Dream: Successful Online Documentation (TT 10Z)

Barnow, Renee. Finessing Professional Transitions: Methods for Managing Difficult Changes
(PD 4N) (In two parts, a Written Phase, and Physical Phase)

Barone, Kate. Team Meets Dream: Successful Online Documentation (TT 10Z)

Becker, Susan C. Determining the Right Rate for You (PD 8O)

Benz, Christopher J. Be an Author, Not a Writer: Breaking into Retail Computer Book Publishing (WE 6E) (linked file is in ZIP format)

Beren, Wendy G. Creating an Interactive Online User Guide (TT 4C)

Braz, Lisa M. Editors--Who Needs Them? (MG 10J)

Brochu, Allison G. Writing Persuasively (WE 11J)

Buchanan, Rivka. Managing Legacy Employees (MG 8I)

Butler, Scott A. (Located at http://www.software.rockwell.com/corporate/hi/papers.htm in ZIP format).

• Information development at Rockwell Software -- Part 1: Organizational Issues and Work Processes (TR 5D)
• Information development at Rockwell Software -- Part 2: Standards and Tools & Technology (TR 6D)
• Usability Testing & Editing Online Documents: Where's the Connection? (TR 8Q)

Caliendo, Corin J. Establishing Yourself in a Writerless World (MG 8I)

Charles, Steve. Developing Online Help in Lotus Notes (TT 4W) (Also, in HTML format, and includes presentation abstract in HTML format)

Cheirrett, Peg A. Where Are the Jobs: Work Alternatives for Technical Communicators (PD 6O) (includes Supplemenatry Materials)

Chiricosta, Tracey C. Software Testing (TT 7S) (also includes Supplementary Handouts)

Chisnell, Dana E. Determining the Right Rate for You (PD 8O)

Collins, William L. Indexing: Exploring the Issues, Dispelling the Myths (WE 6R) (Also in HTML format. Also includes Supplementary Materials in HTML format)

Conklin, John James. Using a Tool to Assess Plain Language for Improving Business Communication (WE 4K)

DeGraw, Yvonne G. No-Painful-Surprises Accounting for Independent Contractors (MG 4L) (Located at http://www.silcom.com).

Desmond, James M. Why Use an Employment Service? (PD 6O)

Ebinger, Ginger L. Proven Method for Developing Successful Multimedia Projects (TT 7G) (Revision of original dated 5-28-98)

Farkas, David K.

• Academic Training for Independent Contractors and Consultants (ET 11N) (Moderator-Thomas Barker) (Also in HTML format)
• What's Happening: Theory and Research (TR 8S) (Moderator-Jonathan R. Price) (Also in HTML format)

Fink, Bonnie L. (Located at http://www.software.rockwell.com/corporate/hi/papers.htm in ZIP format).

• Adapting Traditional Editing Practices for Online Documentation (WE 9Q)
• Usability Testing & Editing Online Documents: Where's the Connection? (TR 8Q)

Fisher, Charles D., Jr. Software Testing (TT 7S) (also includes Supplementary Handouts)

Fisher, Lori H.

• Managing Quality: Systems and Metrics for Ensuring Quality in Products (MG 2L)
• Quality in Action: What Technical Communicators Are Doing Today to Improve Quality (MG 3M)

Flynn, John. Team Meets Dream: Successful Online Documentation (TT 10Z)

Fothergill-Brown, Ann. Finding the Schema That Works (WE 4T)

French, Avis. From Purchase to Productivity: Bridging the Documentation Gap (WE 9E)

Gallagher, Sandra M. Indexing: Exploring the Issues, Dispelling the Myths (WE 6R) (Also in HTML format. Also includes Supplementary Materials in HTML format)

Gardner, Lisa. Team Meets Dream: Successful Online Documentation (TT 10Z)

Gasser, Carol E. (Located at http://www.software.rockwell.com/corporate/hi/papers.htm in ZIP format).

• Adapting Traditional Editing Practices for Online Documentation (WE 9Q)
• Usability Testing & Editing Online Documents: Where's the Connection? (TR 8Q)

Gillespie, Deborah. Designing Automated Templates as Part of a Global Corporation's Style Guide (TT 3E)

Giordano, Jennifer L. (Located at http://www.software.rockwell.com/corporate/hi/papers.htm in ZIP format).

• Adapting Traditional Editing Practices for Online Documentation (WE 9Q)
• Information development at Rockwell Software -- Part 2: Standards and Tools & Technology (TR 6D)
• Usability Testing & Editing Online Documents: Where's the Connection? (TR 8Q)

Glaser, Ruth T. Projects From Hell - Basic Instincts (MG 3N)

Glick-Smith, Judith L. How to Approach a Systems and Programming Documentation Project (WE 3F) (Located at http://www.idoc-inc.com in Microsoft Powerpoint 7.0 format)

Gordon, Michele A. Cross Country Managing: When Your Employees Are 5,000 Miles Apart (MG 8B)  (Externally -linked page withdrawn by author)

Grabowski, Eric J. Information development at Rockwell Software -- Part 1: Organizational Issues and Work Processes (TR 5D) (linked file is in ZIP format) (Located at http://www.software.rockwell.com/corporate/hi/papers.htm)

Grodsky, Susan J. Rethinking Your Newsletter (WE 9S) (linked file is in Microsoft PowerPoint97 format)

Gross, Jacqueline F. Developing Online Help in Lotus Notes (TT 4W), Faye Smith, and Steve Charles. (Also, in HTML format, and includes presentation abstract in HTML format)

Hackos, JoAnn T. (Ms. Hackos' materials are also located at http://www.comtech-serv.com.)

• Distributed or Centralized: How to Maintain Quality When They Keep Reorganizing Your Organization (MG 5C)
• Strategic Planning for Information Development Organizations (Part I & II)
  (MG 3K & MG 4H)

Haire, Susan M. Using a Tool to Assess Plain Language for Improving Business Communication (WE 4K)

Hamilton, Karen J. Indexing: Exploring the Issues, Dispelling the Myths (WE 6R) (Also in HTML format. Also includes Supplementary Materials in HTML format)

Hanoch, Craig. Cross Country Managing: When Your Employees Are 5,000 Miles Apart (MG 8B)  (Externally-linked page withdrawn by author)

Hayhoe, George.

• My Time in Hell; or, Why I Fired a Client (MG 3N)
• Changing the Way the Profession Communicates, Part I (PD 10T)
• Changing the Way the Profession Communicates, Part II (PD 11K)
• Breaking News from STC's Journal (WE 9I)

Holland, Anton J. Finding the Schema That Works (WE 4T)

Horton, William K. III (Mr. Horton's materials are also located at http://www.horton.com).

• Design Once: Use Again and Again and Again ... (ET 5G)
• Say it in Pictures: Visual Literacy for Business and Technical Communication (VC 2G)
• Top Ten Blunders in Online Documents and Help Facilities (WE 4E)

Huber, Michael R. Information development at Rockwell Software -- Part 2: Standards and Tools & Technology (TR 6D) (linked file is in ZIP format) (Located at http://www.software.rockwell.com/corporate/hi/papers.htm)

Iverson, Steven P. Assessing "Translation Readiness" (MG 3T)

Kabel, Mary Ann. Designing a User-Centered Process Model (TR 6T)

Knodel, Elinor. From Technical Writer to Knowledge Engineer: Strategies for Increasing Your Value (PD 4O)

Kirchem, Ronald G.

• Managing the Transition to Minimalism (MG 5L)
• Managing Diversity (MG 6N)
• Mentoring Employees (MG 7M)

Kirsten-Martin, Diane. Editors--Who Needs Them? (MG 10J)

Kostur, Pamela R. The SaskTel Mobility Intranet Story (TT 7H)

Kuehn, Heidi. Assessing "Translation Readiness" (MG 3T)

Laurent, J. Suzanna.

• Achieving It All! (PD 4N)
• HTML Conversion Tools: The Good, The Bad, The Ugly (TT 6G)
• Presenting Like a Pro (PD 8T)

Lippincott, Gail M. Gender, Communication Strategies, and Audience Analysis
(TR 9W)

Mahoney, Michael V. Finding Needles in a WWW Haystack: A Design Challenge (VC 8L) (Also, in Microsoft PowerPoint97 format.)

Martinez, Margaret A. Theoretical Model for Intentional Learning Environments on the Web (TR 9W)  (Externally -linked page withdrawn by author)

Massa, Jack. Building the Treasure House: Creating Knowledge Bases for the World Wide Web (TT 2Y) (Also, in Microsoft Powerpoint97 format. The PDF has been withdrawn at the presenter's request)

McAlister, Angela. Cross Country Managing: When Your Employees Are 5,000 Miles Apart (MG 8B)  (Externally-linked page withdrawn by author)

McFarlane, Brock. Designing Automated Templates as Part of a Global Corporation's Style Guide (TT 3E)

McKee, Candie D. HTML Conversion Tools: The Good, The Bad, The Ugly (TT 6G)

Mierau, Maurice A. Using a Tool to Assess Plain Language for Improving Business Communication (WE 4K)

Miller, Gordon. Quick Interactivity Using Adobe Acrobat (TT 6Q)

Moore, Kathleen Kearney. Helpless Interface: WebLab Diversity Explorer (WE 5N)

Morgan, Sharon E. Managing the Communication Between Writers and SMEs (MG 5L)

Natchez, Meryl. Innovative Techniques for Managing People and Projects (MG 9H)

Nichols, Micelle Corbin. Be an Author, Not a Writer: Breaking into Retail Computer Book Publishing (WE 6E) (linked file is in ZIP format)

Nowacki, Bob. Editors--Who Needs Them? (MG 10J)

O'Neill, Mary. Writing Persuasively (WE 11J)

Payne, Barbara. Writing Effective Marketing Materials (WE 2T)

Phillips, WandaJane.  (Externally -linked pages withdrawn by author).

• Introduction to Cascading Stylesheets (TT 7J)
• Introductory JavaScripting (TT 8A)

Piacenza, Alexandra. Team Meets Dream: Successful Online Documentation (TT 10Z)

Pirghaibi, Sandra. Team Meets Dream: Successful Online Documentation (TT 10Z)

Pollak, William. Developing a Communication Strategy for a Research Institute (MG 8G)

Prono, Judyth K. Exploring Editing (WE 2S)

Quesenbery, Whitney. Building Documentation into the Interface: Theory and Case Studies (TR 2M)

Ranalli, Carol. Editors--Who Needs Them? (MG 10J)

Randolph, Elaine.

• Cascading Stylesheets and Dynamic HTML (TT 4F)
• From Purchase to Productivity: Bridging the Documentation Gap (WE 9E)

Randolph, Jeffrey A. Cascading Stylesheets and Dynamic HTML (TT 4F)

Reid, Clifford. Multimedia: Next Generation Training (ET 2O)

Rosenberg, Nad. Tips and Tricks for Including AVI (Video) Demos in Your Online Tutorial (TT 6Q)

Shawala, Myron R. III. Information development at Rockwell Software -- Part 1: Organizational Issues and Work Processes (TR 5D) (linked file is in ZIP format) (Located at http://www.software.rockwell.com/corporate/hi/papers.htm)

Sippel, Martha K. Designing Automated Templates as Part of a Global Corporation's Style Guide (TT 3E)

Smith, Faye. Developing Online Help in Lotus Notes (TT 4W) (Also, in HTML format, and includes presentation abstract in HTML format)

Squire, Ross. Career Resiliency: Strategies for a Successful Technical Communication Career (PD 4O)

Stern, Matthew A. Designing and Creating Troubleshooters (TT 3P)

Teich, Thea Lessons Learned after Two Years in the Self-employment Trenches
(PD 5M)

Thompson, Sylvia A. English Translation: A Perspective from the People's Republic of China (ET 6Z)

Trbovich, Andrea. Team Meets Dream: Successful Online Documentation (TT 10Z)

Williams, Beth A. Information development at Rockwell Software -- Part 2: Standards and Tools & Technology (TR 6D) (linked file is in ZIP format) (Located at http://www.software.rockwell.com/corporate/hi/papers.htm)

Witherspoon, Thomas A. Software Testing (TT 7S) (also includes Supplementary Handouts)

Product Endorsements. Reference herein to any specific commercial firm, commercial product, process, or service by trade name, trademark, manufacturer, or otherwise, does not constitute or imply its endorsement, recommendation, or favoring by STC.