45th Annual Conference
Anaheim, CA
May 17 to 20, 1998

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Online Coordinators:
Diane Flewelling
Chris Seraidaris

Online Committee:
Dan Dwyer
Diane Flewelling
Vince Francis
Chris Seraidaris

45th Annual Conference

Session Materials

This page lists the sessions in alphabetical order by the title of the presentation. We are not publishing the Proceedings. If you want more information on the Proceedings of the 45th Annual Conference, you must contact STC.

You can also view the list in alphabetical order by the speaker's name. To quickly find the session name you are looking for, click on the appropriate alphabetical grouping.

Academic Training for Independent Contractors and Consultants (ET 11N) (Moderator-Thomas Barker), by David K. Farkas (Also in HTML format).

Achieving It All! (PD 4N), by J. Suzanna Laurent.

Adapting Traditional Editing Practices for Online Documentation (WE 9Q) (linked file is in ZIP format), by Bonnie L. Fink, Carol E. Gasser, Jennifer L. Giordano, and Beth A. Williams (panel session) (Located at http://www.software.rockwell.com/corporate/hi/papers.htm).

Assessing "Translation Readiness" (MG 3T), by Heidi Kuehn and Steven P. Iverson.

Be an Author, Not a Writer: Breaking into Retail Computer Book Publishing (WE 6E) (linked file is in ZIP format), by Michelle Corbin Nichols and Christopher J. Benz.

Breaking News from STC's Journal (WE 9I), by George Hayhoe.

Building Documentation into the Interface: Theory and Case Studies (TR 2M), by Whitney Quesenbery.

Building the Treasure House: Creating Knowledge Bases for the World Wide Web (TT 2Y), by Jack Massa (Also, in Microsoft PowerPoint97 format. The PDF has been withdrawn at the presenter's request).

Career Resiliency: Strategies for a Successful Technical Communication Career
(PD 4O), by Ross Squire.

Cascading Stylesheets and Dynamic HTML (TT 4F), by Elaine and Jeff Randolph.

Changing the Way the Profession Communicates, Part I (PD 10T), by George Hayhoe.

Changing the Way the Profession Communicates, Part II (PD 11K), by George Hayhoe.

Creating an Interactive Online User Guide (TT 4C), by Wendy G. Beren.

Cross Country Managing: When Your Employees Are 5,000 Miles Apart (MG 8B), by Michele A. Gordon, Colleen S. Adams, Craig Hanoch, and Angela McAlister  (Externally -linked page withdrawn by authors).

Design Once: Use Again and Again and Again ... (ET 5G), by William K. Horton III (Also located at http://www.horton.com).

Designing a User-Centered Process Model (TR 6T), by Maria Guiao Babilon and Mary Ann Kabel.

Designing and Creating Troubleshooters (TT 3P), by Matthew A. Stern.

Designing Automated Templates as Part of a Global Corporation's Style Guide (TT 3E), by Martha K. Sippel, Deborah Gillespie, and Brock McFarlane.

Determining the Right Rate for You (PD 8O), by Dana E. Chisnell and Susan C. Becker.

Developing a Communication Strategy for a Research Institute (MG 8G), by William Pollak.

Developing Online Help in Lotus Notes (TT 4W), by Jacqueline F. Gross, Faye Smith, and Steve Charles. (Also, in HTML format, and includes presentation abstract in HTML format)

Developmental Edits--A Quick Reference (WE 2S), by Caroline P. Arkelian.

Distributed or Centralized: How to Maintain Quality When They Keep Reorganizing Your Organization (MG 5C), by JoAnn T. Hackos (other materials also located at http://www.comtech-serv.com).

Editors--Who Needs Them? (MG 10J), by Caroline Arkelian, Bob Nowacki, Diane Kirsten-Martin, Carol Ranalli, and Lisa M. Braz (panel discussion).

English Translation: A Perspective from the People's Republic of China (ET 6Z), by Sylvia A. Thompson.

Exploring Editing (WE 2S), by Judyth K. Prono (Moderator), Carolyn P. Arakelian, and James M. Hunt.

• Exploring Editing, by Judyth K. Prono
• Developmental Edits--A Quick Reference, by Caroline P. Arkelian

Finding Needles in a WWW Haystack: A Design Challenge (VC 8L) (Also, in Microsoft PowerPoint97 format), by Michael V. Mahoney.

Finding the Schema That Works (WE 4T), by Anton J. Holland and Ann Fothergill-Brown.

Finessing Professional Transitions: Methods for Managing Difficult Changes (PD 4N), by Renee Barnow. (In two parts, a Written Phase, and Physical Phase)

Freelancing Success: Finding New Work Using Creative Marketing Techniques, Agencies, and More (PD 6O), by Peg A. Cheirrett, James M. Desmond, and Gloria Reisman (includes Supplemenatry Materials).

• Where Are the Jobs: Work Alternatives for Technical Communicators, by Peg A. Cheirrett
• Why Use an Employment Service?, by James M. Desmond

From Purchase to Productivity: Bridging the Documentation Gap (WE 9E), by Bruce Alexander, Avis French, and Elaine Randolph.

From Technical Writer to Knowledge Engineer: Strategies for Increasing Your Value (PD 4O), by Elinor Knodel.

• From Technical Writer to Knowledge Engineer: Strategies for Increasing Your Value (PD 4O), by Elinor Knodel
• Career Resiliency: Strategies for a Successful Technical Communication Career (PD 4O), by Ross Squire

Gender, Communication Strategies, and Audience Analysis (TR 9W), by Gail M. Lippincott.

Helpless Interface: WebLab Diversity Explorer (WE 5N), by Kathleen Kearney Moore.

Herding Cats: Risks and Challenges of Assembling Teams of Writers (MG 7M), by Mark J. Ace.

How to Approach a Systems and Programming Documentation Project (WE 3F) (linked file is in Microsoft PowerPoint 7.0 format), by Judith L. Glick-Smith (Located at http://www.idoc-inc.com)

HTML Conversion Tools: The Good, The Bad, The Ugly (TT 6G), by J. Suzanna Laurent and Candie D. McKee.

Indexing: Exploring the Issues, Dispelling the Myths (WE 6R), by William L. Collins, Sandra M. Gallagher, and Karen J. Hamilton (Also in HTML format. Also includes Supplementary Materials in HTML format).

Information Development at Rockwell Software -- Part 1: Organizational Issues and Work Processes (TR 5D) (linked file is in ZIP format), by Scott A. Butler, Eric J. Grabowski, Myron R. Shawala III (panel session) (Located at http://www.software.rockwell.com/corporate/hi/papers.htm)

Information Development at Rockwell Software -- Part 2: Standards and Tools & Technology (TR 6D) (linked file is in ZIP format), by Jennifer L. Giordano, Scott A. Butler, Beth A. Williams, Michael R. Huber (panel session) (Located at http://www.software.rockwell.com/corporate/hi/papers.htm)

Innovative Techniques for Managing People and Projects (MG 9H), by Meryl Natchez.

Introduction to Cascading Stylesheets (TT 7J), by WanaJane Phillips (Externally -linked page withdrawn by author).

Introductory JavaScripting (TT 8A), by WanaJane Phillips (Externally -linked page withdrawn by author).

Lessons Learned after Two Years in the Self-employment Trenches (PD 5M), by Thea Teich.

Making the Move from Employee to Independent (PD 5M), by Lynn C. McManus (Panel Discussion Moderator).

• Lessons Learned after Two Years in the Self-employment Trenches, by Thea Teich

Managing Diversity (MG 6N), by Ronald G. Kirchem.

Managing in the 90s and Beyond (MG 8I), by Deidre A. Murr (Progression Moderator).

• Establishing Yourself in a Writerless World (MG 8I), by Corin J. Caliendo
• Managing Legacy Employees (MG 8I), by Rivka Buchanan

Managing Legacy Employees (MG 8I), by Rivka Buchanan.

Managing Projects (MG 5L), by Sherri E. Smith (Progression Moderator)

• Managing the Communication Between Writers and SMEs (MG 5L), by Sharon E. Morgan
• Managing the Transition to Minimalism (MG 5L), by Ronald G. Kirchem

Managing Quality: Systems and Metrics for Ensuring Quality in Products (MG 2L), by Lori H. Fisher.

Managing the Communication Between Writers and SMEs (MG 5L), by Sharon E. Morgan.

Managing the Transition to Minimalism (MG 5L), by Ronald G. Kirchem.

Mentoring Employees (MG 7M), by Ronald G. Kirchem.

Multimedia: Next Generation Training (ET 2O), by Clifford Reid.

My Time in Hell; or, Why I Fired a Client (MG 3N), by George Hayhoe.

No-Painful-Surprises Accounting for Independent Contractors (MG 4L), by Yvonne G. DeGraw (Located at http://www.silcom.com).

Presenting Like a Pro (PD 8T), by J. Suzanna Laurent.

Professional Development Progression (PD 4N), by Patrick Harvey (Moderator).

• Finessing Professional Transitions: Methods for Managing Difficult Changes (PD 4N), by Renee Barnow. (In two parts, a Written Phase, and Physical Phase)
• Achieving It All! (PD 4N), by J. Suzanna Laurent.

Projects From Hell (MG 3N), by Lauren Y. Hansen (Moderator).

• Projects From Hell - Basic Instincts, by Ruth T. Glaser
• My Time in Hell; or, Why I Fired a Client, by George Hayhoe

Proven Method for Developing Successful Multimedia Projects (TT 7G), by Ginger L. Ebinger (Revision of original dated 5-28-98).

Quality in Action: What Technical Communicators Are Doing Today to Improve Quality (MG 3M), by Lori H. Fisher.

Quick Interactivity Using Adobe Acrobat (TT 6Q), by Gordon Miller

Rethinking Your Newsletter (WE 9S) (linked file is in Microsoft PowerPoint97 format), by Susan J. Grodsky.

The SaskTel Mobility Intranet Story (TT 7H), by Pamela R. Kostur.

Say it in Pictures: Visual Literacy for Business and Technical Communication (VC 2G), by William K. Horton III (Also located at http://www.horton.com).

Software Testing (TT 7S), by Charles D. Fisher, Jr., Tracey C. Chiricosta, and Thomas A. Witherspoon (also includes Supplementary Handouts).

STC-Sponsored Research in Progress (TR 9W), by Scott P. Sanders.

• Gender, Communication Strategies, and Audience Analysis (TR 9W), by Gail M. Lippincott

Strategic Planning for Information Development Organizations (Part I & II)
(MG 3K & MG 4H), by JoAnn T. Hackos (also located at http://www.comtech-serv.com).

Team Meets Dream: Successful Online Documentation (TT 10Z), by Alexandra Piacenza, Sandra Pirghaibi, Andrea Trbovich, John Flynn, and Kate Barone, New Century Mortgage; Lisa Gardner, Information Mapping, Inc.; Susan Barber, Adobe Systems, Inc.

Theoretical Model for Intentional Learning Environments on the Web (TR 9W), by Margaret A. Martinez (Externally -linked page withdrawn by author)

Tips and Tricks for Including AVI (Video) Demos in Your Online Tutorial (TT 6Q), by Nad Rosenberg.

Top Ten Blunders in Online Documents and Help Facilities (WE 4E), by William K. Horton III (Also located at http://www.horton.com).

Tools and Technology Progression (TT 6Q), by Kimberly Brune (Moderator).

• Quick Interactivity Using Adobe Acrobat (TT 6Q), by Gordon Miller
• Tips and Tricks for Including AVI (Video) Demos in Your Online Tutorial (TT 6Q), by Nad Rosenberg

Usability Testing & Editing Online Documents: Where's the Connection? (TR 8Q) (linked file is in ZIP format), by Jennifer L. Giordano, Scott A. Butler, Bonnie L. Fink, Carol E. Gasser (panel session) (Located at http://www.software.rockwell.com/corporate/hi/papers.htm).

Using a Tool to Assess Plain Language for Improving Business Communication (WE 4K), by John James Conklin, Maurice A. Mierau, and Susan M. Haire.

What's Happening: Theory and Research (TR 8S) (Moderator-Jonathan R. Price), by David K. Farkas (Also in HTML format).

Where Are the Jobs: Work Alternatives for Technical Communicators (PD 6O), by Peg A. Cheirrett.

Why Use an Employment Service? (PD6O), by James M. Desmond.

Writing Effective Marketing Materials (WE 2T), by Barbara Payne.

Writing Persuasively (WE 11J), by Allison G. Brochu and Mary O'Neill.

Product Endorsements. Reference herein to any specific commercial firm, commercial product, process, or service by trade name, trademark, manufacturer, or otherwise, does not constitute or imply its endorsement, recommendation, or favoring by STC.